State of the Art for Online Consumer Authentication
Published: 05 May 2006
Banks must move beyond simple passwords for online consumer authentication: They are no longer adequate for Internet banking. Banks need to evaluate a variety of methods to determine which provides "strong enough" authentication and better suits their customers and retail banking service offerings.
Table Of Contents
- Knowledge-Based Authentication Methods
- Simple Passwords
- Virtual Keypads
- Improved Password Methods
- Knowledge-Based Authentication
- Simple Token-Based Authentication Methods
- Transaction Number Lists
- Grid Cards
- Software-Based Authentication Methods
- Out-of-Band Authentication Methods
- Short Message Service OTPs or TANs
- OOB Authentication via Voice Telephony
- Sophisticated Token-Based Authentication Methods
- OTP Tokens
- Smart Cards With Handheld Readers
- PC-Connected Smart Tokens
- Additional Safeguards That Improve Confidence in User Authentication Decisions
- Customer Device Identification
- Transaction Anomaly Detection
- Emerging Methods
- Consumer Authentication Methods Compared
©2019 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see
Guiding Principles on Independence and Objectivity.