Gartner Research

Run Book Automation: The Drivers and Inhibitors

Published: 05 July 2006

ID: G00139617

Analyst(s): David Paul Williams

Summary

IT management process automation remains a future objective for many enterprises because of cost, effort and risk. However, the growing challenges for IT management call for more rigorous and sophisticated approaches, leading to a growing number of early adopters looking to run book automation.

Table Of Contents
  • RBA: Why Not Use a Job-Scheduling Product?
  • "You Buy Our Product, and We'll Work Out What You Need"
  • Removing IT Operations Organizational Barriers
  • Steps to Identify the Appropriate RBA Product
  • RBA Supporting Business Alignment Initiatives
  • RBA: Size, Complexity and Maturity Matter
  • RBA: Potential Benefits
    • Increased Effectiveness
    • Accountability
    • Risk Reduction
    • Cost Reduction*
  • Justifying and Preparing for RBA
  • Workflows: The Next Integration Challenge
  • RBA Success: A Walk, Not a Race

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