Gartner Research

Run Book Automation: The Drivers and Inhibitors

Published: 05 July 2006

ID: G00139617

Analyst(s): David Paul Williams


IT management process automation remains a future objective for many enterprises because of cost, effort and risk. However, the growing challenges for IT management call for more rigorous and sophisticated approaches, leading to a growing number of early adopters looking to run book automation.

Table Of Contents
  • RBA: Why Not Use a Job-Scheduling Product?
  • "You Buy Our Product, and We'll Work Out What You Need"
  • Removing IT Operations Organizational Barriers
  • Steps to Identify the Appropriate RBA Product
  • RBA Supporting Business Alignment Initiatives
  • RBA: Size, Complexity and Maturity Matter
  • RBA: Potential Benefits
    • Increased Effectiveness
    • Accountability
    • Risk Reduction
    • Cost Reduction*
  • Justifying and Preparing for RBA
  • Workflows: The Next Integration Challenge
  • RBA Success: A Walk, Not a Race

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.