Gartner Research

Role Definition and Organizational Structure: Business Process Improvement

Published: 06 July 2006

ID: G00141487

Analyst(s): Janelle Hill , Michael James Melenovsky

Summary

The growing focus on improving business processes has led IT leadership to rethink organizational structures and craft more-proactive process-enabling roles. Becoming process-driven has far-reaching effects on organizational staffing, governance, skills, methods and disciplines.

Table Of Contents
  • Introduction
  • Business Process Improvement Role Definition
    • Business Process Director
    • Business Process Consultant
    • Business Process Architect
    • Business Process Analyst
  • Job Titles and Related Relationships
  • The Business Process Improvement Organizational Structure
    • Project-Based, IT-Driven Business Process Improvement Roles
    • Project-Based, Business-Driven Business Process Improvement Roles
    • Continuous Improvements in IT-Driven Business Process Improvement Roles
    • Continuous Improvements in Business-Driven Business Process Improvement Roles
  • Characteristics of World-Class Business Process Improvement Staffing Structures

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.