Gartner Research

IT Gap Analysis Framework for the Energy Market's Restructuring

Published: 28 July 2006

ID: G00142014

Analyst(s): James Spiers, Zarko Sumic


Utilities and energy companies continue to face energy market restructuring. Significant changes in business processes, IT functionality requirements, IT application portfolios and IT spending will be required, and energy companies will have to conduct detailed gap analyses to determine what to do.

Table Of Contents
  • Overview
  • Energy Market Models
    • Business Process Implications by Market Model
    • Sub-Business-Process Implications
  • IT Application Portfolio Implications — Current State
    • CRM Services
    • Revenue Management
    • Market Transaction Services
    • Commodity Management
    • Shared Services
  • IT Application Portfolio Implications — Gap Analysis
  • Conclusion
    • Bottom Line

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