Gartner Research

Field Service Innovation Is Possible Despite Market Fragmentation

Published: 27 July 2006

ID: G00142100

Analyst(s): Michael Maoz, William Clark


The complexity and variety of field service operations will preclude any application provider from offering a complete, cross-industry solution during the next three years. Innovators will use best-of-breed products as the preferred choice through 2009.

Table Of Contents
  • The Impact and Value of Mobility on Field Service
  • Demonstrate Leadership and Be Ready to Integrate

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