Gartner Research

Working With the Board of Directors

Published: 01 July 2006

ID: G00142364

Analyst(s): Chuck Tucker , Tina Nunno

Summary

Every interaction with the board is an opportunity for CIOs to demonstrate that they are business leaders—or reveal that they are not. As board interest in IT increases, CIOs must sharpen their skills to interact effectively with this important body. Few directors have significant IT experience, so the CIO must make IT results relevant to them. Investing in preparations for board interactions is time well spent. Focus on understanding each director and his or her expectations regarding the enterprise’s use of IT. Also understand the board’s agenda and best practices for board presentations. Board meetings are short performances with high-stakes outcomes for every member of the executive leadership team. CIOs can perform well by communicating effectively during the meeting and seamlessly coordinating with the other members of the leadership team. Over time, CIOs can increase their influence with the board.

Table Of Contents

Foreword

Executive summary

  • Build board-level acumen
  • Prepare extensively for each board interaction
  • Excel in each board meeting
  • Increase your influence with the board over time

Build board-level acumen

  • The board represents stakeholders
  • Few boards have extensive IT expertise
  • Demonstrate results and business savvy to gain access
  • Develop and present board-relevant content
  • See the world from a director's perspective

Prepare extensively for each board interaction

  • Learn what the board expects of you—and IT
  • Study individual directors and key influencers
  • Understand the board agenda
  • Prepare your board presentation materials

Excel in each board meeting

  • "Socialize" your key messages
  • Communicate effectively during each board meeting
  • Measure your outcomes
  • Collect meaningful feedback

Increase your influence with the board over time

  • Know your starting point in the board relationship
  • Grow your IT contribution to change your board relationship and level of influence
  • Assume non-IT enterprise roles to increase your credibility as a business leader
  • Whatever your influence with the board, heed the advice of your peers

Further Reading

  • Gartner EXP reports
  • Core research
  • Other publication

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.