Gartner Research

Transforming General Motors: Our Interview With GM CIO Ralph Szygenda

Published: 02 August 2006

ID: G00141865

Analyst(s): Ken McGee


General Motors' CIO Ralph Szygenda reflects on his efforts to change business processes at GM, the company's new $15 billion outsourcing deal and his plans to profoundly improve the way in which IT vendors deliver services.

Table Of Contents
  • Taking On Business Processes at GM
  • GM's New Outsourcing Deal
  • Measuring Success
  • 2006 Priorities
  • Governance
  • The Future of IT as a Career
  • Conclusion

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