Gartner Research

Choosing a Hosted or Network-Based IP Voice Solution

Published: 30 August 2006

ID: G00141966

Analyst(s): Scott Morrison


Hosted and network-based Internet Protocol voice services are becoming increasingly common, but various delivery and pricing models exist. We examine which of these offer value for money for different organizations.

Table Of Contents
  • Overview
  • Predictions
  • Hosted IP PBX
  • IP Centrex or "Communications-as-a-Service"
  • Hybrid and Utility Models
  • Other Communications Solutions

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