Gartner Research

User Survey Analysis: Network Services, Western Europe, 2006

Published: 11 September 2006

ID: G00141347

Analyst(s): Lisa Unden-Farboud

Summary

Our survey found that nine out of 10 enterprises in Western Europe subscribe to at least one managed service as they move to IP and converged networks. Many aim both to simplify telecom procurement processes and cut costs.

Table Of Contents
  • Overview
  • Predictions
  • Methodology
    • Distribution of Sample, by Enterprise Size
    • Distribution by Industry/Vertical Sector
    • Distribution of Company Sites
  • Telecommunications and IT Management
    • Working Styles and Teleworking
  • Managed Services
    • Management of Voice, Data and IT Services
    • Managed Services
    • The Selection of Managed Services
  • Telecommunications Usage
    • Data Usage
    • Service Providers Used for Connectivity
  • Voice and Data Convergence
  • The Selection of Service Providers
  • Telecommunications Spend
  • Conclusions

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