Gartner Research

IT and OT Interaction: Why Conflict Resolution Is Important

Published: 15 September 2006

ID: G00142276

Analyst(s): Bradley Williams, James Spiers, Zarko Sumic , Kristian Steenstrup


IT and operational technology differences are resulting in suboptimal corporate performance and more costly technology deployment across enterprises. Breaking down the barriers is essential.

Table Of Contents
  • Overview
  • Analysis
    • Corporate Needs
    • Business Units' OT Strengths and Needs
    • IT Strengths and Needs
    • How We Got Here
    • Why Resolution Is Needed
    • What Has Been Happening
    • Solutions — The Best of Both Worlds

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