Gartner Research

Case Study: ChoicePoint Incident Leads to Improved Security, Others Must Follow

Published: 19 September 2006

ID: G00142771

Analyst(s): Avivah Litan

Summary

ChoicePoint transformed itself from a "poster child" of data breaches to a role model for data security and privacy practices. One new practice involves careful credentialing of customers, a critical business process that should have standards -- but doesn't.

Table Of Contents
  • Introduction
  • The Challenge
  • Approach
  • Results
  • Critical Success Factors
  • Lessons Learned

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