Gartner Research

The IT Operations Management Architecture Framework: An Introduction

Published: 29 November 2006

ID: G00144250

Analyst(s): Cameron Haight


A review of client IT operations management technology investments continues to show a relatively high number of failures. A lack of process maturity is often a critical factor, but this is just one part of a comprehensive operations management architecture.

Table Of Contents
  • Overview
  • Gartner's Enterprise Architecture Framework
  • Operations Management Architecture Viewpoints
  • The Layers Explained
  • Framework Perspectives
  • Recommendations

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