Gartner Research

Toolkit: Password Management Tools for Shared Accounts and Service Accounts

Published: 11 January 2007

ID: G00144154

Analyst(s): Ant Allan


Shared accounts with superuser privileges, or other high-level access rights and service accounts for application-to-application or application-to-database communication, can pose significant risks to all organizations. Using specialized password management tools can minimize these risks.

Table Of Contents
  • Overview
  • Predictions
  • What's the Scope of SAPM Tools?
    • End-User Accounts
    • System Administrator Accounts and the Like
    • Shared Accounts
    • Service Accounts
  • A General Description of SAPM Tools
    • Functionality and Architecture
    • Summary of Benefits
    • Alternatives to SAPM Tools
  • Functional Requirements
    • Platform Support
    • Interfaces
    • Data Communications
    • Shared/Service Account Management
    • Shared/Service-Account Password Management
    • User and Privilege Management
    • Workflow
    • Audit Reporting (Status and Events)
    • Failover and BCP Capabilities
  • SAPM Vendors and Products Compared
    • Cloakware — Cloakware Server Password Manager (CSPM)
    • Cyber-Ark — Enterprise Password Vault (EPV)
    • e-DMZ Security — Password Auto Repository (PAR)
    • Open Systems Management
    • Symark Software — PowerKeeper
    • Pricing

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