Gartner Information Technology Research

Gartner Magic Quadrant for CRM Service Providers, Europe, 2007


Demand for customer relationship management project-based consulting and implementation services is at its highest since 2000. The Magic Quadrant for CRM Service Providers, Europe, 2007 identifies the service providers that users should consider for pan-European projects.

Published: 29 March 2007

ID: G00146665

Analyst(s): Ed Thompson , Matthew Goldman, Frances Karamouzis

Table Of Contents
  • Market Overview
    • Market Definition/Description
  • Inclusion and Exclusion Criteria
    • Added
    • Dropped
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
  • Leaders
  • Challengers
  • Visionaries
  • Niche Players
  • Vendor Strengths and Cautions
    • Accenture
    • Atos Origin
    • BearingPoint
    • BT Global Services
    • Capgemini
    • CSC
    • Deloitte
    • IBM Global Business Services
    • Infosys Technologies
    • LogicaCMG
    • Siemens Business Services
    • T-Systems
    • Tata Consultancy Services
    • Wipro Technologies
  • Ability to Execute
  • Completeness of Vision

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