Gartner Information Technology Research

Gartner Magic Quadrant for CRM Service Providers, North America, 2007

Summary

Demand for CRM project-based solution implementation services remains strong and is steadily increasing. The 2007 Magic Quadrant for CRM service providers in North America positions companies considered for CRM initiatives and presents the current vendor landscape.

Published: 05 April 2007

ID: G00146663

Analyst(s): Matthew Goldman, Frances Karamouzis , Ed Thompson

Table Of Contents
  • Market Overview
    • Market Definition/Description
  • Inclusion and Exclusion Criteria
    • Added
    • Dropped
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
  • Leaders
  • Challengers
  • Visionaries
  • Niche Players
  • Vendor Strengths and Cautions
    • Accenture
    • BearingPoint
    • Capgemini
    • Cognizant
    • CSC
    • Deloitte
    • eLoyalty
    • Fujitsu Consulting
    • HCL Technologies
    • Hitachi Consulting
    • IBM Global Business Services
    • Inforte
    • Infosys Technologies
    • Satyam Computer Services
    • Tata Consultancy Services
    • Wipro Technologies
  • Ability to Execute
  • Completeness of Vision

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