Gartner Research

'Big Four' Management Software Vendors Face Competitive Threats

Published: 13 April 2007

ID: G00146927

Analyst(s): Cameron Haight, Donna Scott

Summary

Interactive polls conducted at Gartner's Data Center Conference continue to show low satisfaction with products from the IT operations "Big Four," leaving these vendors vulnerable to competition.

Table Of Contents
  • Overview
  • Gartner's Interactive Data Center Conference Polls
    • Established Vendors Get a "Low C" on Average
    • Why the Dissatisfaction?
  • What Do Customers Want?
  • New Management Approaches Loom
    • Software as a Service
    • Open-Source Management
  • Customers Lack Confidence
  • Key Challengers to Focus On
  • What You Need to Know

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