Gartner Research

Criteria for Evaluating Your Software Vendor's Commitment to BPO

Published: 10 May 2007

ID: G00147542

Analyst(s): Andy Kyte


Users have many choices about how to consume software. As more users move toward business process outsourcing, established software vendors are evaluating how to maintain revenue using this new business model.

Table Of Contents
  • Overview
  • License software to the business process outsourcer.
  • Develop a joint venture with one or more third parties to create a BPO service company.
  • Directly enter the BPO market.

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.