Gartner Research

Business Performance is the Value of IT: Business Impact

Published: 13 July 2007

ID: G00150384

Analyst(s): Richard Hunter


IT can improve business performance and increase enterprise differentiation and competitiveness, but beware of the "value traps." Careful investment in IT leads business growth by providing capacity and capabilities in infrastructure, operations and management visibility.

Table Of Contents
  • The business value of IT is expressed via improvements in business performance. This is as true of investments in IT infrastructure as it is of investments in informational, transactional and strategic applications.

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.