Gartner Research

Toolkit: Best Practices for Job Scheduling

Published: 18 July 2007

ID: G00149977

Analyst(s): Milind Govekar


Follow our best practices for job scheduling to improve the availability and efficiency of key automated processes using job scheduling tools.

Table Of Contents
  • Overview
  • Split the job scheduling function into two groups.
  • Develop good hand-off procedures between the job development group and the job administration group.
  • Do not make complex tasks or jobs directly available to end users.
  • At design time, address the type of events, source of events and actions to be taken for event-based scheduling.
  • Develop mature release-and-change management processes.
  • Maintain good documentation, especially on all the jobs in production, using job naming conventions that help identify a job's association with the process it is part of.
  • Select a job scheduling tool that not only provides a centralized view or console of all jobs executing in the production environment, but that also has a centralized ability to define and maintain jobs.
  • Select a job scheduling tool that enables you to visualize the job dependencies and define job relationships as they relate to the business process they are trying to automate.
  • Deploy a job scheduling tool that facilitates easy calendaring functionality.
  • Use job schedulers' automated, critical-path analysis capabilities.
  • Implement quality management.
  • Integrate job scheduling tools with incident, problem, change, configuration and event management tools to capture service incidents, prevent service problems and improve overall quality of service.

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