Gartner Research

Best Practices: Conducting a Content Requirements Analysis

Published: 24 August 2007

ID: G00150912

Analyst(s): Karen M. Shegda, Kenneth Chin


A requirements analysis is necessary when crafting an enterprise content management strategy, yet many organizations are confused about how to get started. Taking an inventory of your content and processes are critical first steps.

Table Of Contents
  • Overview
  • Process- and Content-Centric Perspectives are Key
  • A Content Inventory is a Vital Piece of an ECM Plan
  • To Get Started, Speak a Common Language
  • Use the WRAV Model to Develop a Content Inventory
  • The WRAV Model Provides Benefits and Helps Avoid Common Pitfalls
  • Steps Beyond the Content Inventory

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