Gartner Research

Intelligent Process Monitoring: BPM, BAM and BI Combined

Published: 21 September 2007

ID: G00151756

Analyst(s): David McCoy


Organizational process monitoring ranges from neglect to sophisticated, real-time measurement. We introduce a four-level framework for understanding your processes, and show how business process management, business activity monitoring and business intelligence collectively form the best underpinnings for intelligent process monitoring.

Table Of Contents
  • Overview
  • The Rationale Behind the Four-Level Framework
  • A Focus on Operational Monitoring, Not Strategic Fit
  • BPM, BAM and BI Should Be Core to Your Monitoring Efforts

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.