Gartner Research

Intelligent Process Monitoring: BPM, BAM and BI Combined

Published: 21 September 2007

ID: G00151756

Analyst(s): David McCoy

Summary

Organizational process monitoring ranges from neglect to sophisticated, real-time measurement. We introduce a four-level framework for understanding your processes, and show how business process management, business activity monitoring and business intelligence collectively form the best underpinnings for intelligent process monitoring.

Table Of Contents
  • Overview
  • The Rationale Behind the Four-Level Framework
  • A Focus on Operational Monitoring, Not Strategic Fit
  • BPM, BAM and BI Should Be Core to Your Monitoring Efforts

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