Gartner Research

Provision of BPO for Investment Services Firms

Published: 24 September 2007

ID: G00150559

Analyst(s): Pete Redshaw


Business process outsourcing is becoming more widely adopted by ISFs and is moving into new functional areas. A survey of 17 key providers to this subsector lists the offerings and takeup for these services.

Table Of Contents
  • Overview
  • Introduction
  • BPO Offerings
    • Geographical Distribution
    • Pricing Mechanisms
    • Range and Usage
    • Offerings
  • BPO Revenue
  • BPO for ISFs: Dedicated Staff
  • BPO for ISFs: Top Three Deals
  • BPO for ISFs: Future Changes and Additions
  • Summary of Offerings
  • Appendixes
    • Appendix 1 — BPO Offerings for ISFs From Accenture
    • Appendix 2 — BPO Offerings for ISFs From Genpact
    • Appendix 3 — Detailed BPO Offerings for ISFs From HCL Technologies

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