Business Process Utility: The Next Wave in Business Process Outsourcing
Published: 28 September 2007
Robert H. Brown,
Business process utilities are an emerging form of business process outsourcing. A BPU is useful when a more standardized solution is sought that can be paid for on a transactional basis.
Table Of Contents
- Background to the Emergence of the BPU
- What Is a BPU?
- How Is a BPU Different From Traditional BPO?
- Who Are BPU Vendors?
- Traditional BPO Vendors Offering BPU-Style Delivery
- BPU Pure Plays
- Implications for Current and Potential Users of the BPU Model
- Implications for Current and Potential Vendors of the BPU Model
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