Gartner Research

Introducing the Gartner IT Infrastructure and Operations Maturity Model

Published: 01 October 2007

ID: G00147962

Analyst(s): Jay E. Pultz, Paul McGuckin, Thomas Bittman , Ed Holub, Donna Scott


Gartner's IT Infrastructure and Operations Maturity Model assesses maturity in people, process, technology and business management dimensions, creating a road map for systematic, prioritized improvement. Use it to track progress toward increased maturity and business value.

Table Of Contents
  • Overview
  • The Structure of an IT Maturity Model
  • Gartner's I&O Maturity Model
  • Using the I&O Maturity Model

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