Gartner Research

Global Remote Management Services

Published: 01 October 2007

ID: G00150756

Analyst(s): William Maurer , Richard T. Matlus


Many organizations want alternative delivery models for their various infrastructure services to reduce costs, supplement staff or improve service delivery quality. These needs can be fulfilled by remote management services offered from off-site locations.

Table Of Contents
  • Overview
  • Definition
  • Remote Management Services — Delivery Options
  • Onshore, Offshore or Nearshore — Which One Should I Use?
  • Risks of Remote Management Services

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