Gartner Research

Global Remote Management Services

Published: 01 October 2007

ID: G00150756

Analyst(s): William Maurer, Richard T. Matlus

Summary

Many organizations want alternative delivery models for their various infrastructure services to reduce costs, supplement staff or improve service delivery quality. These needs can be fulfilled by remote management services offered from off-site locations.

Table Of Contents
  • Overview
  • Definition
  • Remote Management Services — Delivery Options
  • Onshore, Offshore or Nearshore — Which One Should I Use?
  • Risks of Remote Management Services

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.