Gartner Research

Hype Cycle for ERP, 2007

Published: 05 October 2007

ID: G00149810

Analyst(s): Mark R. Gilbert, C. Klappich , Kristian Steenstrup , Pat Phelan, Yefim Natis , Bill Gassman, Lorrie Scardino, Jeff Woods, Isher Kaila, Christine Adams, John Radcliffe, Jacqueline Heng, Dane Anderson, David McCoy, David Gootzit, Deborah Wilson , Charles Abrams, Yvonne Genovese, Christian Hestermann , David Newman, Robert L. Goodwin, Michael Maoz, Nigel Rayner, French Caldwell, Janelle Hill , Gene Alvarez , Denise Ganly, Andrew White , Bill Hostmann, Tim Payne , Frances Karamouzis , Joanne Galimi, James Holincheck, Neil Chandler, Kurt Schlegel , Andreas Bitterer, Tom Eid, Daniel Sholler


ERP is transforming from a mainly transactional system to a key component of a user's backbone strategy, which Gartner calls the "business process platform." Users should look for technologies that support information-centric, process-centric and people-centric business activities.

Table Of Contents
  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • On the Rise
    • SaaS-Based ERP
    • Community-Based User Interactions in ERP
    • ERP Appliance
    • Open-Source ERP
    • RSS Outputs From Business Process Applications
    • Business Process Platform
    • Extreme Self-Service Business Process Support
    • Integrated Business Planning
    • SOA-Enabled Order Management
    • Office-Based Business Applications
    • Procurement MDM
    • Product Performance Management
    • Talent Management Application Suites
    • Commercial Commodity ERP Services Repository
    • Ecosystem-Sourced Innovation Functionality in ERP
    • Enterprise Information Management
    • Distributed Order Management
    • Model-Driven Business Process Applications
    • Third-Party ERP Maintenance
    • Master Data Management
    • Business Process Management Suites
  • At the Peak
    • Open-Source ERP Infrastructure
    • Employee Performance Management
    • Supplier Relationship Management Suites
    • Financial Import and Export Management
    • Business Activity Monitoring
    • Field Service Optimization
  • Sliding Into the Trough
    • Enterprise Contract Management
    • ERP/Packaged Application Outsourcing
    • Advanced Web Services
    • Business Process Management
    • Service-Oriented Business Applications
    • Finance GRC Management
    • Single-Instance ERP
    • Finance Transformation
    • Business Application Data Warehouses
  • Climbing the Slope
    • E-Procurement
    • Classic Midmarket ERP
    • Configuration Templates for ERP Deployments
    • Dashboards/Scorecards
    • Enterprise Asset Management
    • Enterprise Portals
    • Two-Tier ERP
    • Budgeting, Planning and Forecasting for CPM
    • Business Intelligence Platforms
  • Entering the Plateau
    • Enterprise Content Management
    • HRMS
  • Appendices
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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