Gartner Research

Market Trends: Multiple Delivery Models Driving the Demand for Hosted VoIP Services, North America, 2006-2011

Published: 19 November 2007

ID: G00152119

Analyst(s): Daniel O'Connell, Eric Goodness

Summary

Gartner forecasts that the North American hosted voice over IP market will increase from $375 million in 2006 to $3,165 million in 2011. Hosted VoIP growth is part of a greater industry embracement of the hosted delivery model, spanning software as a service, e-commerce, routers and storage.

Table Of Contents
  • Introduction
  • Bundled Services
  • Hosted VoIP Drivers — All Three Models
  • Hosted VoIP Inhibitors — All Three Models
  • Hosted VoIP Forecast
  • Hosted IP PBX Forecast
  • IP Centrex
  • Communications as a Service
  • Cost Differential
  • Reduced Equipment Vendor Visibility
  • Security
  • Summary

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