Gartner Research

The Five Phases of the Mobile Device Management Life Cycle

Published: 30 November 2007

ID: G00153436

Analyst(s): William Clark, John Girard, Monica Basso


Smartphones and other mobile devices require a complete management approach -- from provisioning to decommissioning -- throughout the product life cycle.

Table Of Contents
  • Overview
  • The Starting Point
  • The MDM Life Cycle
  • Who Are the Stakeholders?
  • Common Requirements
  • Phase 1: Provisioning
  • Phase 2: Using (or Producing)
  • Phase 3: Maintaining (or Updating)
  • Phase 4: Monitoring and Troubleshooting
  • Phase 5: Decommissioning

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