Gartner Research

SWOT Analysis: Brazil Shifts to Global Sourcing

Published: 03 December 2007

ID: G00152662

Analyst(s): Frances Karamouzis , Ian Marriott, Allie Young, Cassio Dreyfuss


Brazil is emerging as a global services destination due to its promise as an alternative or complementary location to other offshore locations. This research analyzes Brazil's strengths, weaknesses, opportunities and threats as a country destination for global services delivery.

Table Of Contents
  • Overview
  • Introduction
  • Brazil's Strengths
    • Time Zone for U.S. Buyers
    • Geographic Proximity to the U.S.
    • Cultural Affinity
    • Effectiveness of Human Resources
    • Competitive Risk-Adjusted Cost
    • Infrastructure
  • Brazil's Weaknesses
    • Critical Mass of Service Providers
    • Brazil Inc. "Brand" Requirements
    • Labor Pool Competencies
    • Scalability of the Labor Force
    • Foreign Perception of the Country
  • Opportunities
    • Springboard to the U.S. Market
    • Maturing Economies in Latin America
    • Emerging Local Service Providers
    • Institutional Support for the IT Service Industry
    • Leveraging Different Language Skills
    • Acceptance of Alternative Delivery Models
  • Threats
    • Regulatory Environment Shifts
    • Perception of Economic Status
    • Investments in the IT Sector and Support of the Education System
    • Labor Rate Increases
    • Labor Law Requirements
    • Intellectual Property Protection, Privacy and Data Security Issues

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