The products in this Magic Quadrant range from mature event consoles to startups. Vendors are evaluated on their ability to improve the event-to-incident/problem resolution process and their vision to achieve alignment between IT component events and business-oriented, end-to-end IT services.
Published: 18 December 2007
Analyst(s): David Paul Williams, Deb Curtis, Will Cappelli
Guiding Principles on Independence and Objectivity.