Gartner Research

Toolkit Sample Template: Conducting a Stakeholder Impact Assessment for Communication and Change Management Planning

Published: 24 January 2008

ID: G00154460

Analyst(s): Elise Olding

Summary

The assessment is a technique to identify the key people impacted by the changes resulting from a business process management project. Conducted at the beginning of a BPM project, the assessment provides input to develop an effective communication plan, which is critical to project success.

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