Gartner Research

Toolkit Best Practice: Populating Your CMDB With Discovery Tools

Published: 14 February 2008

ID: G00155028

Analyst(s): Ronni Rosenstein , Patricia Adams


Enterprises implementing configuration management databases should evaluate data population options during the CMDB tool selection process. Understanding CMDB goals will assist with service dependency mapping tool and vendor selection.

Table Of Contents
  • Overview
  • Building Selection Criteria to Determine Whether to Purchase or to Use What Is Already Installed
  • What Is Discovery and Inventory?
  • Inventory Agent vs. Agentless Approaches
  • IT Service DM Tools

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