Gartner Research

Gartner for IT Leaders Definition and Organizational Structure: Applications

Published: 17 March 2008

ID: G00155024

Analyst(s): Kathy Harris, Susan Landry


There is no single "best" organization structure for applications, or for the allocation of responsibility to multiple application leaders. Trends such as outsourcing, global-class applications and virtual work environments are challenging traditional thinking about organization design.

Table Of Contents
  • Overview
  • Introduction
  • Applications Defined
    • Common Application Leader Positions, Titles and Descriptions
  • Closely Related Business and IT Relationships
    • Business Unit Relationship Management
    • Project, Program and Portfolio Management
    • Business Process Improvement
    • Business Intelligence and Information Management
  • Application Organization Structures
    • Centralized
    • Decentralized
    • Federated
  • Best Practices of World-Class Organizations
    • Assess Maturity and Plan Advancement of Critical Application Disciplines
    • Know the Satisfaction Level of Your Application Owners and Users, and How This Knowledge Is Managed Through the Application Activity Cycle
    • Avoid Competency Center Overload
    • Keep the Number of Organization Layers to a Minimum
    • Distribute More of the Responsibility for Applications to Cross-Functional Teams/Communities
    • Right-Size Your Application Organization

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