Gartner Research

Taking Advantage of User-Friendly Business Process Modeling

Published: 07 April 2008

ID: G00156919

Analyst(s): Bill Rosser

Summary

Enterprises are achieving business-user engagement by approaching business process modeling through user-friendly, participative techniques that extend the power of the traditional IT-centric modeling focus.

Table Of Contents
  • Overview
  • Process Modeling's History, Shortcomings and a New Opportunity
  • The Power of User-Friendly Process Modeling
    • Approach No. 1: Process Modeling With Limited Business User Involvement
    • Approach No. 2: Capturing a Process Clearly
  • The Business Impact of a User-Friendly Modeling Approach
  • How to Get Started
  • Tactical Guidelines

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