Gartner Research

The Four Varieties of End-User Experience Monitoring

Published: 17 April 2008

ID: G00156761

Analyst(s): Will Cappelli


There are four distinct varieties of end-user experience monitoring technology. Each plays a critical role in the comprehensive application performance monitoring architecture.

Table Of Contents
  • Overview
  • End-User Experience Monitoring: Broadly Deployed, but Limited
  • The Four Varieties of End-User Experience Monitoring
    • Passive Monitoring of End-User Experience
    • End-User Behavior Capture and Playback
    • Cognitive Modeling
  • Prospects

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