Gartner Research

Nine Factors That Drive IT Services and Outsourcing Contract Pricing

Published: 14 May 2008

ID: G00157940

Analyst(s): William Maurer , Frank Ridder

Summary

Nine major factors drive the price of IT services and outsourcing deals. This research provides organizations with a clear understanding of the key drivers that influence pricing so they can make the most-informed buying decisions.

Table Of Contents
  • Overview
  • Context
  • Analysis
  • Scope
    • Value
    • Infrastructure Content Examples
  • Scale
    • Value
    • Infrastructure Content Examples
  • Workload Volume
    • Value
    • Infrastructure Content Examples
  • Support Environment
    • Value
    • Infrastructure Content Examples
  • Technical Environment
    • Value
    • Infrastructure Content Examples
  • Service Levels
    • Value
    • Infrastructure Content Examples
  • Terms and Conditions
    • Value
    • Infrastructure Content Examples
  • Labor Market Factors
    • Value
    • Infrastructure Content Examples
  • Geographic Distribution
    • Value
    • Infrastructure Content Examples
  • Key Facts

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