Gartner Information Technology Research

Gartner Magic Quadrant for Managed and Professional Network Service Providers, North America


This Magic Quadrant examines 18 vendors of IT services for business communications systems in North America. Large and midsize companies should use it to find the right providers for their needs related to communications managed services and outsourcing.

Published: 14 May 2008

ID: G00155721

Analyst(s): Eric Goodness , Christine Tenneson , Ted Chamberlin , Daniel O'Connell

Table Of Contents
  • Market Overview
    • Market Definition/Description
    • Methodology
    • Network IT Service Definitions
  • Inclusion and Exclusion Criteria
    • Added
    • Dropped
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
  • Leaders
  • Challengers
  • Visionaries
  • Niche Players
  • Vendor Strengths and Cautions
    • AT&T
    • Avaya
    • Bell Canada
    • BT Global Services
    • Calence
    • CSC
    • Dimension Data
    • EDS
    • HP
    • IBM Global Technology Services
    • Nortel
    • Northrop Grumman
    • Orange
    • Presidio
    • Qwest
    • Sprint
    • Unisys
    • Verizon Business
  • Ability to Execute
  • Completeness of Vision

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.