Gartner Research

Magic Quadrant for Managed and Professional Network Service Providers, North America

Published: 14 May 2008

ID: G00155721

Analyst(s): Ted Chamberlin , Daniel O'Connell , Eric Goodness , Christine Tenneson


This Magic Quadrant examines 18 vendors of IT services for business communications systems in North America. Large and midsize companies should use it to find the right providers for their needs related to communications managed services and outsourcing.

Table Of Contents
  • Market Overview
    • Market Definition/Description
    • Methodology
    • Network IT Service Definitions
  • Inclusion and Exclusion Criteria
    • Added
    • Dropped
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
  • Leaders
  • Challengers
  • Visionaries
  • Niche Players
  • Vendor Strengths and Cautions
    • AT&T
    • Avaya
    • Bell Canada
    • BT Global Services
    • Calence
    • CSC
    • Dimension Data
    • EDS
    • HP
    • IBM Global Technology Services
    • Nortel
    • Northrop Grumman
    • Orange
    • Presidio
    • Qwest
    • Sprint
    • Unisys
    • Verizon Business
  • Ability to Execute
  • Completeness of Vision

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