Gartner Research

A Simple Framework to Translate IT Benefits Into Business Value Impact

Published: 16 May 2008

ID: G00156986

Analyst(s): Richard Hunter , Cassio Dreyfuss , William Maurer , Robert Handler , Audrey Apfel , Michael Smith, Ken McGee


IT leaders continue to struggle with translating value into business terms. Simple language with relevant metrics should help ease the situation.

Table Of Contents
  • Overview
  • Overview
  • Analysis
    • Defining the Business Context for Value
    • Run-the-Business Metrics
    • Grow-the-Business Metrics
    • Transform-the-Business Metrics
    • Determining the Business Context for Value
    • Identifying Value in Each Category
    • The Link to Strategy
    • Additional Metrics for the RGT Framework From the Gartner Business Value Model
  • Recommendations

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