Gartner Research

IT Outsourcing in Germany

Published: 20 May 2008

ID: G00157932

Analyst(s): Gianluca Tramacere

Summary

In this report we analyze the results of 69 German respondents to our user survey of the IT outsourcing market in Germany. This report describes the current status of the market and its future evolution in Germany.

Table Of Contents
  • Overview
  • Introduction
  • ITO in Germany: Cost Is the Key Driver; Loss of Control the Main Inhibitor
  • German Sourcing Life Cycle Self-Assessment Points to Relationship Management as Key Competence
  • Cost Remains Key Priority for German Adopters of ITO
  • German Buyers Show Healthy Levels of Satisfaction in ITO
  • Agreeing Internally on the Contract Scope Is the Major Obstacle for German Organizations
  • In Germany, Price and Project Management Expertise Are Main Evaluation and Selection Criteria for ITO
  • The Number of Providers Engaged in German ITO Deals Is Set to Grow
  • The Majority of ITO Deals in Germany Are Between Two and Five Years Long and Are Smaller Than $25 Million
  • The German Market Is Warming Up to Remote Infrastructure Services and Global Delivery

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client