Gartner Research

IT Outsourcing in Germany

Published: 20 May 2008

ID: G00157932

Analyst(s): Gianluca Tramacere


In this report we analyze the results of 69 German respondents to our user survey of the IT outsourcing market in Germany. This report describes the current status of the market and its future evolution in Germany.

Table Of Contents
  • Overview
  • Introduction
  • ITO in Germany: Cost Is the Key Driver; Loss of Control the Main Inhibitor
  • German Sourcing Life Cycle Self-Assessment Points to Relationship Management as Key Competence
  • Cost Remains Key Priority for German Adopters of ITO
  • German Buyers Show Healthy Levels of Satisfaction in ITO
  • Agreeing Internally on the Contract Scope Is the Major Obstacle for German Organizations
  • In Germany, Price and Project Management Expertise Are Main Evaluation and Selection Criteria for ITO
  • The Number of Providers Engaged in German ITO Deals Is Set to Grow
  • The Majority of ITO Deals in Germany Are Between Two and Five Years Long and Are Smaller Than $25 Million
  • The German Market Is Warming Up to Remote Infrastructure Services and Global Delivery

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