Gartner Research

Common Questions About Microsoft Enterprise Agreement Renewals

Published: 23 May 2008

ID: G00158037

Analyst(s): Frances O'Brien


Microsoft's fourth-quarter selling season is under way, sparking many client questions regarding EA renewals. Advance planning and a thorough understanding of Microsoft's licensing policies is essential for clients to negotiate good deals and appropriate licensing.

Table Of Contents
  • Question: "If I don't renew my Enterprise Agreement (EA), must I roll all my licenses into a Select Agreement?"
  • Question: "If I don't renew a product in my EA, will the price of that product change if I license it through a Select Agreement?"
  • Question: "We refresh one-third of our desktops each year. Since the Vista Enterprise license entitlements expire when a PC is replaced, can I renew Vista in my EA for just the third of my PCs that I will be retiring?"
  • Question: "My EA expires at the end of the month, but according to the contract, I have 30 days after expiration to submit a renewal order. If a new version of a product is released after my agreement expires, but during the 30-day window, will I be entitled to the rights to that product if I do not renew my EA?"
  • Question: "My EA currently has device-based CALs. Can I swap them out for user-based CALs? Can I have a mix of user-based and device-based CALs?"
  • Question: "I understand that Microsoft made some changes to licensing for Windows Server 2008. What are those changes and what version of the product will I get when I renew my EA?"

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