Gartner Research

Ten Components of Effective ERP Governance

Published: 25 June 2008

ID: G00158122

Analyst(s): Pat Phelan

Summary

This research describes the components of ERP support governance and provides governance best practices. Enterprises in the midst of ERP implementations as well as those that have ERP solutions in place can use this research as a guide to establishing governance strategies.

Table Of Contents
  • Overview
  • Decision-Making Governance
    • What Decisions Need to Be Made?
    • Who Has Decision and Input Rights?
    • How are Decisions Formed and Enacted?
  • Business Process and Configuration Control
  • Investment Prioritization
  • Data Governance
  • Environment Management and Architecture Control
  • Quality Assurance and Testing Control
  • Security
  • End-User Support Network (Superusers)
  • Training
  • Compliance and IT Standards
  • Recommendations

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