Gartner Research

Choose Your IWMS System Integrator Wisely

Published: 26 June 2008

ID: G00158580

Analyst(s): Pat Phelan , Jack Heine


Often, too little attention is paid to assessing the technical and business domain expertise of integrated workplace management systems' third-party SIs. This lack of attention can have disastrous effects on an organization.

Table Of Contents
  • Overview
  • IT Competency Is Often Less of a Factor
  • Why Business Domain Expertise Ranks First
  • Recommendations
  • Tactical Guidelines for Dealing With the Evaluation and Selection of IWMS SIs
  • Summary
  • Tactical Guidelines

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