Gartner Research

IT Industrialization: Redefine Your IT Portfolio in Service Components

Published: 27 June 2008

ID: G00157844

Analyst(s): Brian Gammage, David Smith


IT is changing shape, creating new challenges for users and suppliers. The mass production and processing of data, ubiquitous Web access and the drive to accelerate business processes is driving increased interest in economies of scale, and raising expectations around utility-type services.

Table Of Contents
  • Overview
  • Market Forces Driving the Industrialization of IT
    • Maturity and the Commoditization of IT: Ignore and Overspend
    • IT Infrastructure, Scale and You: Running Faster to Stand Still
    • The Ongoing Shift From Products to Service
    • Web Platforms Beckon: A Shared Ecosystem for Everyone
  • How the Industrialization of IT Affects You
    • Changing Relationships With IT Assets: Ownership Is Not an Assumption
    • New Risks to Identify and Contain: The Need for Extended Governance
    • Metadata Will Matter More
    • More Automation Required
  • How Should You Plan to Exploit the Industrialization of IT?
    • Your Applications Assembled Dynamically
    • Plan to Externalize: Design for Global and Enterprise Class
    • A Critical Competency for Your IT Assets
    • What You Need to Know

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