Published: 09 July 2008
Analyst(s): Yvonne Genovese, Benoit Lheureux, Janelle Hill, Marc Kerremans, David Norton, Mike Blechar, Mark R. Gilbert, Karen M. Shegda, W. Roy Schulte, Michele Cantara, Yefim Natis, Bill Gassman, David McCoy, Elise Olding
BPM has entered a second wave of hype, this time with increased focused on the management discipline in addition to the technology. Our analysis shows which aspects of BPM offer the highest value in the shortest time frame, and which are still maturing.
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