Gartner Research

Role Definition and Organizational Structure: Business Process Improvement

Published: 28 July 2008

ID: G00159547

Analyst(s): Janelle Hill , Elise Olding


This document defines the BPI roles and depicts three possible reporting structures.

Table Of Contents
  • Introduction
  • Business Process Improvement Role Definition
    • Business Process Director
    • Business Process Consultant
    • Business Process Architect
    • Business Process Analyst
  • Job Titles and Related Relationships
  • Additional Roles and Relationships
  • Organizational Structures
    • Option 1: BP Director Reports to IT
    • Option 2: BP Director Reports to Business
    • Option 3 — The Blended Model
  • Recommendations and Considerations for Roles and Organizational Structures

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