Gartner Research

Critical Questions to Ask Your VPN Provider About Rapid License Capability

Published: 20 August 2008

ID: G00159915

Analyst(s): John Girard

Summary

Fluctuations in virtual private network capacity and access demands for planned and unplanned business processes, as well as emergencies, may be accommodated. Know your VPN product's capability for rapid license increases in advance, or run the risk of losing connections.

Table Of Contents
  • Overview
  • Critical Questions to Ask About VPN RLC
    • What are the enterprise's desired RLC parameters for length of use and frequency of use, and how do these match up with the VPN products being considered?
    • What is the RLC activation mechanism?
    • What are the qualifying events for using the RLC?
    • Who funds, operates and audits the RLC and all dependent resources?
    • What are the initial setup charges?
    • What are the use charges?
    • What is the charge to have the capability on standby or in reserve?
    • How does the VPN product scale?
    • What service-level agreements (SLAs) are offered in the VPN product contract?
    • Are any of the product vendors' RLC terms and conditions modified by their resellers?
    • Does your network provider offer VPN RLC as a service?

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