Gartner Research

Training Is Critical for Building a Security-Aware Workforce

Published: 21 August 2008

ID: G00160405

Analyst(s): Perry Carpenter, Kristen Noakes-Fry


A comprehensive communications and training program creates employee awareness of enterprise security policies and builds a culture in which employees are willing and able to follow those policies.

Table Of Contents
  • Overview
  • Context
  • Analysis
    • The Security-Aware Workforce: An Enterprise's First Line of Defense
    • The Hallmarks of a Successful Security Awareness Program: The Employee's Perspective
    • The Hallmarks of a Successful Security Awareness Program: The Manager's Perspective
    • Determining the Enterprise's Security Awareness Needs
    • The Essential Components of a Security Awareness Training Program
    • Measuring Program Effectiveness
    • Sources of Help in Setting Up a Security Awareness Training Program
  • Key Facts

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