Gartner Information Technology Research

Gartner Magic Quadrant for Managed and Professional Network Service Providers, Worldwide


This Magic Quadrant examines 14 vendors of IT services for business communications systems worldwide. Large and midsize companies should use it to find the right providers for their needs related to communications managed services and outsourcing.

Published: 22 August 2008

ID: G00156318

Analyst(s): Eric Goodness , Christine Tenneson , Ted Chamberlin , Daniel O'Connell , Scott Morrison, To Chee Eng

Table Of Contents
  • Market Overview
    • Market Definition/Description
  • Inclusion and Exclusion Criteria
    • Added
    • Dropped
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
  • Leaders
  • Challengers
  • Visionaries
  • Niche Players
  • Vendor Strengths and Cautions
    • AT&T
    • Avaya
    • BT Global Services
    • CSC
    • Dimension Data
    • EDS
    • Getronics
    • HP
    • IBM Global Technology Services
    • Nortel
    • Orange Business Services
    • T-Systems
    • Unisys
    • Verizon Business
  • Ability to Execute
  • Completeness of Vision

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