Gartner Research

Measuring and Managing Corporate Performance: The State of the Art

Published: 26 August 2008

ID: G00159852

Analyst(s): Nigel Rayner

Summary

A joint research study carried out by Gartner and Cranfield University's School of Management in 2007 gives a detailed insight into the maturity of corporate performance management deployments. It also shows that CPM helps business managers better understand the drivers of business performance.

Table Of Contents
  • Overview
  • Introduction
  • CPM Maturity Model
  • Study Results
    • Overall CPM Maturity
    • Impact of Project Makeup
  • Study Conclusions
    • CPM Largely Focuses on Finance
  • Benefits of Implementing CPM Suites
    • Process Improvements and Cost Savings
    • Intangible Benefits Were Perceived as Higher Value
  • Final Conclusions
    • CPM Is a Foundation for Broader Performance Management
    • There Is Still a Long Way to Go in the CPM Journey
    • CPM Can Be Transformational
  • Appendix I: Study Background
    • Methodology
    • Scoring Approach
  • Appendix II: CPM Maturity Model in Detail

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