Gartner Research

Six Steps Toward Ensuring a Successful CMDB Implementation

Published: 12 September 2008

ID: G00160331

Analyst(s): Patricia Adams , Ronni Rosenstein

Summary

Successful configuration management database implementations hinge on the implementation of a process for data management that includes mapping data sources and deciding what data and which data sources are trusted and accurate.

Table Of Contents
  • Overview
  • 1. Involve Stakeholders
  • 2. Determine What CI Data Is Needed and If It Is "Trusted"
  • 3. Beware of Too Much CI Data
  • 4. Reconcile Duplicate Data
  • 5. Define the IT Service View (or the Application View)
  • 6. Evaluate the Impact of Tool Architectures

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client